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When a message comes to the incident response team,
we first make a determination about whether the incident is within our
jurisdiction. If so we will
handle it quickly. If not, we will try to forward it to other
appropriate authorities.
Especially for non-UGA personnel,
please give us your name, location,
and telephone number. (Your email address alone is not sufficient.)
If you must remain anonymous, please explain why, with the
understanding that we are often unable to act on anonymous complaints.
The University of Georgia does not tolerate abuse of the Internet.
However, we often receive complaints about matters over which we have
no control or jurisdiction. Please note that:
- The University of Georgia does not, and in general cannot, intercept
or censor any e-mail messages. While we do not examine the content
of messages passing through our servers, at the same time we do not
allow unauthorized relaying of messages from one off-campus address
to another.
- The University does not prohibit individuals from saying things that
are controversial, foolish, or in bad taste, as long as the rules of
electronic discussion forums are not broken, and as long as no malice,
deception, or deliberate harassment is involved.
- A University is a complex political organization, with many autonomous
units. At University Computing, we do not have direct control of the
mail servers operated by these units. We are working with their system
administrators to ensure that these servers are closed to relaying, but
it's not easily done. SPAM reported against one of these servers will
be forwarded to the appropriate administrator.
- Contrary to what you may have been told, it is not clear that 47 USC 227
prohibits junk email. (Many of us very much wish it did; if you know of
a court that has ruled that it does, please let us know.) Nonetheless,
we do not permit mass mailings or chain letters from our computers.
- Complaints sent to us sometimes contain form letters threatening legal
action or arguing points of law. Please be aware that we do have
lawyers on our team and are well aware of the relevant legal issues.
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