Web Portals at UGA: Summary Overview
Note: This document was prepared before the deployment of the UGA
portal (MyUGA) in February 2003. Some material is outdated, but the
concepts and
directions described herein remain valid.
The development of portals to
enhance and complement
existing Web-based content and services is an ongoing
endeavor at the University of
Georgia. Community portals
for students,
faculty/staff, and
alumni exist as links from the UGA
homepage. Larger, less-affiliated groups are accommodated from the UGA
homepage as well, including
prospective students and
visitors.
These pages provide a collection of electronic services (e-services)
and content,
including Web-based e-mail, online registration, administrative/financial
systems,
online learning environments (myWebCT), library resources, campus
events, alumni events, chat, personal calendars,
search engines, people locators, and more.
While these pages serve as useful pre-authentication,
community-centric,
resources for students,
faculty, and staff, they do not provide integrated,
individual-centric,
customized, and
personalized post-authentication environments. It is these
post-authentication environments which the portal solution should create.
Portal Defined
A portal is a single web location (or address) where an individual can
access the web-based services and information most important to
that individual. As a gateway to web access, a portal offers self-created,
personalized, and customized information environments.
A Tool to Enhance Communication
A portal enhances communication and creates community. Existing communication
tools (e-mail and discussion groups) can be leveraged to better target
individuals and provide them with information pertinent to their interests
and roles at the University. These same tools leverage interaction among
like individuals thus creating a stronger sense of belonging and community.
Integration Solution
The volume and variety of web content and services available to students,
faculty, and other constituents,
have grown to the point where it is difficult, if not
impossible, to create websites which suit the needs of these
diverse group. Web portals provide a means by which content and services
can be presented in a seamless, integrated fashion. Portal integration
components include visual integration, authentication integration, and data
integration:
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Visual
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Authentication
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Data
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Services and content are collected on a single introductory page. Multiple
authentication (multiple username/passwords or id/PINs) is often
required. These pages are referred to as community or pre-authentication
portals.
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Single sign-on integration. The post-authentication portal presents a
a customized and personalized web environment which connects the
individual to the content, services, communications, and associates
which are significant to that individual.
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Applications accessed through the portal share data and function. For
example, class registration triggers automatic
enrollment in virtual classrooms without instructor intervention; class
enrollment initiates book and classroom material ordering process.
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The post-authentication portal will present content and services
based on attributes
of the authenticated individual. These attributes will be directly
accessible from the
UGA campus-wide directory services. It will also
provide content and services which, if at all possible, require no
additional authentication for use. OASIS (registration/student
information system), financial/administrative systems, E-mail, myWebCT
(web-based learning environments), and similar services should be
nothing more than a click away or, possibly, included directly on
the page. Integration beyond singular authentication will be considered.
Online book purchasing options, for example, could be
triggered by course registration.
Development Status and Strategy
There is an ever-increasing
requirement to explore and exploit the
tools, techniques, and technologies which enhance the individual's
Web experience.
Portals deploying "My" features allow visitors to select content and features
appropriate to their particular interests
from the UGA WebService's inventory of information and e-services.
Information related to individual-selected areas can be pushed to "My"
participants. Encouraging and empowering departmental webmasters to
contribute push content and services specific to their students,
personnel, and alumni
will insure a more complete flow of information to the individual.
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Issue: Define communities and provide community-centric content
from the ever-expanding inventory of information and e-services.
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Status and Strategy:
The UGA WebService has specific areas for current students,
prospective students, faculty/staff, alumni, visitors. Each of these areas
can provide a "MyUGA" link, or, as is the case with alumni,
a "Community Login" link.
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Issue: One-stop consolidation of personal
e-services, targeted news/information resources, and academic resources --
irrespective of authentication
procedure.
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Status and Strategy: The Student
E-Services and
Faculty E-Services pages now provide a login area for "MyMail." This area
provides a visual and contextual transition to "MyUGA."
Since students are our most significant constituency, the initial portal will
be a student portal.
A
Student Portal Login Page is currently
available for testing and review.
Multiple authentication is required to use many of the student
and faculty/staff
e-services. Efforts to minimize multiple authentication are currently in
development (next section).
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Issue: Enhance consolidation and integration of personal
e-services, targeted news/information resources, and academic resources
via a portal solution supporting a universal authentication
procedure.
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Status and Strategy:
MyID is currently being deployed
to provide a single sign-on for all University e-services.
Single sign-on and additional directory services are to be provided using
Novell's eDirectory.
After reviewing portal solutions for UGA from several vendors,
Novell Portal Services (NPS)
emerged as the best
solution to accommodate the largest possible UGA constituency.
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Issue:Create and preserve adaptive,
individualized, flexible, and extensible portal environments.
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Status and Strategy:
As the student and subsequent portals are developed, focus groups and partners
will be formed to select and incorporate additional personal e-services,
targeted news/information resources, academic services, business sevices,
employee services, and alumni services.
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Coordination and deployment
Portal development is being coordinated through the
Office of the CIO. The student portal was deployed
February 2003
[
Planning Details ].
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