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Student Complaints & Appeals

1. New applicants are assigned to existing vacancies and the University does not unlawfully discriminate on the basis of race, color, national origin, religion, sex, age, disability, or veteran status.
   
   
2. Students with disabilities must complete the registration process at the Disability Resource Center in addition to completing the housing registration process. All requests for specific housing accommodations will be coordinated with the Disability Resource Center. Students with disabilities should complete the housing registration immediately upon admission and then contact the Disability Resource Center to start the intake process. Click here to visit the web site of the UGA Disability Resource Center.
   
   
3. All first year students have priority in the assignments process over all other new students (transfer, graduate, etc.).
   
   
4. All hall and roommate requests are prioritized in registration date order.
   
   
5. Housing Assignment is Contingent Upon Acceptance to the University: No housing assignment will be considered until the student has been officially accepted to the University by the Office of Admissions.
   
   
6. Every effort will be made to honor the applicant's preferences. However, as there may be situations when this is not possible, the University cannot guarantee a specific assignment.
   
   
7. Roommate Requests: The following conditions must exist before roommate preferences can be honored: (1) both students must request each other and (2) a double occupancy room must exist. When two students request each other as roommates and register at separate times, the assignment of the roommate pair will be based upon the LATEST registration date of both students. Applicants should be aware that if their preferred roommate does not request them or cancels their registration, they will be assigned another roommate based upon their individual registration date without notification.
   
   
8. To secure the initial assignment, a student must execute the Residence Hall Contract by the deadline specified on the contract.
   
   
9. SINGLE ROOMS: There are only a few single rooms and these are reserved for returning students on waiting lists. Since the University cannot guarantee single occupancy, all new students should expect to be assigned a roommate. Requests for single rooms may be submitted online, typically on the first day of classes each semester. Contact your community office for specific details once you have moved into your assigned space.
   
   
10. A $35 non-refundable registration fee is required with each registration.
    
    
11. CANCELLATIONS AND OTHER NOTICES: Cancellations of registrations and/or reservations, petitions to cancel contracts, and other notices must be submitted in writing to the University of Georgia, Department of University Housing, Assignments Office, Athens, GA 30602-5575. (Notices may be submitted by e- mail to housing@uga.edu or FAX (706)542-8595. Notifications submitted to other offices do not comply with this requirement and requested official action cannot be assured.) The date on which notices or petitions are received by the Assignments Office, or if mailed, the date of the postmark thereon, if earlier, will constitute the basis for determining compliance with deadlines. Notices to the student and acknowledgment of receipt of cancellation notices or petitions will be sent to the student.
    
    
12. Students participating in special academic programs such as Franklin Residential College, Learning Communities, Honors Program, Language Communities, International Student Exchange, National Student Exchange, Rotary, etc must follow the guidelines established by the program in order to receive consideration for an assignment with the area(s) designated for these special groups. Each program has a separate application process and different guidelines. For more detailed information, check with the special program's coordinator or contact the Housing Assignments Office at the contact information listed at the bottom of this page.