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The UGA Portal: Help and Policies

What is the UGA portal?


The UGA portal is a single web location (or address) where you can access the web-based services and information most important to you. As a gateway to web access, a portal offers self-created, personalized, and customized information environments. For a video description, see The UGA Portal Video.

Who can use the UGA portal (MyUGA)?


Anyone affiliated with the University of Georgia who has a valid MyID can access MyUGA. As of the portal's initial launch date, content and services are designed for students. Faculty and staff will also find the portal useful, and it will be expanded to include content and services targeted toward faculty and staff in the future.

As MyUGA develops, certain areas of the portal will be restricted to individuals in a particular school, college, or discipline.

How do I access MyUGA?


A link called MyUGA is available from the UGA homepage. The direct URL is:

my.uga.edu

You use your UGA MyID to log into the portal.

Is MyUGA Secure?


MyUGA uses secure web technology to protect your MyID, password, UGA ID number, etc. Also, WebCT, e-mail, OASIS, and other UGA-provided web services provide secure authentication and related security services independent of the portal.

Keep in mind, however, that MyUGA offers links to external websites. Depending on the nature of the site, you may be asked to establish and provide login credentials and personal information to access these sites. Before entering into such an agreement, be sure to read all policies related to the use of any external website.

Since I log into MyUGA, should I be sure to log out and close my browser?

Yes, especially if you are in a lab setting. Also, make sure that you close all windows opened outside of the main portal window. When you use WebCT, for example, it opens a new browser window. You should be aware of the other windows and clear the desktop before you leave a lab.

Should I be concerned about my privacy?


Yes. But UGA is also concerned about it, as outlined in the UGA FERPA Policy Statement and the Georgia Open Records Act. Also, see the preceding question and answer about external websites.

While the University is required by law to protect your privacy under the aforementioned policies, external websites are not covered by these policies. Be sure to read all policies related to the use of any external website.

What about general use, advertising, and accessibility policies?


The University of Georgia has general-use policies regarding computers attached to the UGA network, the Internet, and the web. If you are not already familiar with these policies, please visit UGA Policies on Use of Computers.

The Policy Guidelines Regarding Non-Educational Advertising on University of Georgia Websites applies to MyUGA. External websites accessed from MyUGA may include advertising.

Web Accessibility and Persons with Disabilities clearly states the University's commitment to provide equal access to web content by all persons. Portal technologies offer a new set of challenges regarding universal access, due to their highly graphical nature and personalization options based on this highly graphical nature. As a consequence, we have insured that the login page is accessibility compliant. We also provide a "text-friendly" view of the portal (which is accessibility compliant). The Portal Advisory Board is available to assist and work with those with accessibility concerns regarding MyUGA.

Does MyUGA replace the UGA Homepage or college and department websites?


No. The portal is a way to aggregate content and a variety of services in a way that makes sense to an individual affiliated with the University. We will still need a public main site (www.uga.edu) and departments will need to maintain content and web-based services on which the portal relies.

Are there browser recommendations?


Yes. The portal uses modern web technology, and as a consequence, the following browsers are recommended:

Microsoft Internet Explorer 5.5+ for Windows and 5.2+ for Macintoshes
Netscape 7.x on either platform.

Other browsers, including Opera, Mozilla, Safari, and Chimera have been reported to work with MyUGA, but are not recommended or supported.

How will I navigate through MyUGA?


If you are familiar with using a web browser, you will have no trouble navigating through MyUGA. However, you should be aware that the browser's "Back" and "Forward" buttons should be avoided and the navigation buttons within MyUGA be used.

So I can personalize my "web experience"? How do I go about doing that?


Each page within MyUGA (Welcome Page, MyCareer, MyCourses, etc.) is subdivided into a number of content sections. These content sections have tools associated with them, allowing you to control or personalize portions of each page.

Portion of MyCourses page with tools for personalize, etc, on 
        menubar.

The Course Links section of the MyCourses page (a small portion of which is shown here) includes a number of small icons associated with each section. This is a very common set, and each one represents a different function:

How do I use Preferences to personalize my experience?

Logout and Preferences Buttons Image

You begin by selecting Preferences, which will be located at the top of all portal pages. It will often be located on the right side of the title bar; however, some skins (or themes, both terms are used to describe the general look of your portal) locate the Preferences button in different locations. In either case, it will be clearly marked.

When you select Preferences, the Page Content screen screen will be displayed. You can personalize the content that appears on any page by following the instructions located near the top of the screen. You can also change the layout of a page, select a theme, or create your own portal page.

I get tired of having to log into different systems using my MyID, will the portal eliminate this?


Yes, at least when technically possible and when there are no additional security authorization requirements. For example, you will be able to access e-mail and WebCT without having to re-supply your MyID and password. You will, however, have to supply your UGA ID number and PIN to access OASIS. (Also see next question and answer.)

Sometimes I am asked to save information in the "Secret Store." What's up with that?


Occasionally, you might be asked to enter "secret" information and save it. Since you can access multiple systems, some of which may not use your MyID for authorization, this information is stored in a secure way to be used as part of the authorization process for future access to these systems.

What about systems like DawgTRAK and the UGA Libraries where I don't use my MyID. Will I ever be able to log into these systems like e-mail and WebCT?


We certainly hope so, but not in this version. We'll have to see how the portal grows and develops before we can provide a better answer to that question.

Communities: Creation and Membership


The UGA Portal provides an area for online communities, allowing for the creation of virtual clubrooms. As an electronic meeting place, the clubrooms provide message boards, chat rooms, calendars, file exchange services, and more.

Any registered student organization can create a community. Other student groups can request a community, and these requests will be considered on a case-by-case basis. (Requests by faculty and staff will also be considered; however, student requests take precedence.)

For each community, there will be one designated administrator. The community administrator agrees to take full responsibility, and is accountable for, all community content, use, and membership.

To request a community, please use the EITS Request Assistance Form. The EITS HelpDesk will route your request to the Portal Development Team for consideration. To check on the status of your request, see Check Case Status.

Unless otherwise noted, the requester will be the community administrator.

All community content and use, by both administrators and members, must be consistent with the policies set forth in the University of Georgia Policies on Use of Computers. Community privileges will be revoked if these policies are violated.

Communities are subject to removal after 90 days of inactivity. This removal includes all information and data associated with the community, including files, calendar entries, and messages.

I have a question ... Whom should I contact?


If you have a general question, please feel free to contact the Portal Advisory Board. If you are having trouble using MyUGA, call the EITS HelpDesk at 706-542-3106.