Services from STS

PAWS Wireless - STS supports all users of the PAWS Wireless network. You must have a MyID to connect to PAWS and need to contact the Help Desk if you have any MyID questions. We provide phone support and offer clients walk-in support for wireless problems.

HorizonWimba - STS supports students who are registered to use HorizonWimba. STS does not provide on-site support, but does provide e-mail and phone support for HorizionWimba. All faculty and instructors should contact the Help Desk for support.

Family Housing Internet and Phone Service - Like the residence halls, we fully support Family and Graduate Housing residence for network support. We also offer phone support for phone service questions and forward problems to the correct groups. Please keep in touch with STS for questions about any pending problems.

Services at UGA

	Service	Website	Phone	E-mail
Computer Services
	Hardware Repair	TEC Services	542-3871	Mike Stroup
	Warranty Services	TEC Services	542-3871	Mike Stroup
	Printer Repair and Maintenance	TEC Services	542-3871	Mike Stroup
	Virus Removal	TEC Services	542-3871	Mike Stroup
	Buying Computer Peripherals	UGA Bookstore	542-3171	uga@bkstr.com
	Buying Computers	UGA Bookstore	542-3171	uga@bkstr.com
	Buying Software	UGA Bookstore	542-3171	uga@bkstr.com
Network Services
	Report an Outage (non-dorms)	HelpDesk	542-3106	Online Form
	Report an Outage (dorms)	STS	542-3333	Online Form
	PAWS Wireless	STS	542-3333	sts@uga.edu
	Network Registration	STS	542-3333	sts@uga.edu
	Report network abuse	InfoSec	542-3106	helpdesk@uga.edu
Online UGA Services
	Horizon Wimba	STS	542-3333	sts@uga.edu
	MyUGA	HelpDesk	542-3106	helpdesk@uga.edu
	ARCHES (web space)	HelpDesk	542-3106	helpdesk@uga.edu
	OASIS	HelpDesk	542-3106	helpdesk@uga.edu
	WebCT	HelpDesk	542-3106	helpdesk@uga.edu
	Element-K	HelpDesk	542-3106	helpdesk@uga.edu
	UGAMail	HelpDesk	542-3106	helpdesk@uga.edu
	Listserv e-mail lists for groups	HelpDesk	542-3106	helpdesk@uga.edu
	Personal and club webspace	HelpDesk	542-3106	helpdesk@uga.edu
	Maple Installation	HelpDesk	542-3106	helpdesk@uga.edu
	JExam for Math	John Gosslin	542-2594
	JExam for Statistics	Chandler Pike	542-3311	cpike@stat.uga.edu
	JExam for Chemistry	Butch Atwood	542-1917
Residence Hall Services
	Residence Hall Billing and Fees	Housing	542-1421	housing@uga.edu
	Phone (Family Housing)	STS	542-3333	sts@uga.edu
	Phone (dorms)	Work Order	542-3999	Online Form
	Cable TV (dorms)	Help Desk	542-3106	helpdesk@uga.edu
	Non-Internet repair in the dorms	Work Order	542-3999	Online Form
	Computer Labs	HelpDesk	542-3106	helpdesk@uga.edu
	Campus Facility Reservations	Reservations	583-8020	rsvtdesk@uga.edu
Other UGA Services
	Finding People / Departments	UGA Directory	542-3000
	UGACard	Student Activities	542-7774	ugacard@uga.edu
	Bulldog Bucks	Bulldog Bucks		bbucks@uga.edu
	Parking permits and visitor passes	Parking Services	542-PARK	parking@uga.edu
	Meal Plan and Menus	Food Services
	Financial Aid	Financial Aid	542-6147	Online Help
	Registration, Withdrawals, Transcripts	Registrars Office	542-4040	reghelp@uga.edu.
	Physical Recreation and Club Sports	Ramsey Center	542-5060
	Health Center	Health Center	542-1162	lrachun@uhs.uga.edu
	Services for Students with Disabilities	DRC	542-8719	Diane Shimkets
	Visitors Center	Visitors Center	542-0842	visctr@uga.edu